Terms of service

Terms of Service

Last Updated: May 10, 2026

Welcome to our website. By accessing or using our services, you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree, please stop using our website.

1. Company Information

This website is operated by the following company:

Company Name: HAOFENG INTERNET INTERNATIONAL CO., LIMITED

Registered Address: UNIT 11,9/F THE CLOUD NO.111 TUNG CHAU ST TAI KOK TSUI,HONG KONG

2. Website Use

By using this website, you indicate that you are 18 years of age or older, or that you have obtained the consent and supervision of your parent or legal guardian.

3. Product Information

This website specializes in handcrafted, custom-made genuine leather backpacks and travel bags.

Accuracy: We strive to accurately display the color, leather, details, and size of our products. However, due to differences in monitors or production batches, colors may vary slightly.

4. Orders and Payments

By placing an order, you agree that:

All information you provide is accurate and complete.

You are entitled to use this payment method.

We reserve the right to refuse, modify, or cancel orders if necessary.

Payment Methods: We accept PayPal, credit/debit cards, and other major payment methods available at checkout.

5. Shipping

Shipping time is an estimated time and may vary due to logistical or customs reasons.

Damage Claims: Customers must inspect the package immediately upon receipt. If the package is damaged in transit, please contact us within 48 hours at sartoriaprivax@gmail.com with photos of the damage and the shipping label. We will replace it for you free of charge.

6. Returns and Exchanges

Eligibility: Goods must be unused, in their original condition, and returned within the period specified in our return policy.

Packaging: Goods must be returned in their original packaging.

7. Intellectual Property

All content on this website (including images, text, logos, and layout) is the property of our company or its licensors. Unauthorized use is strictly prohibited.

8. Privacy

We value your privacy. Any personal data you submit through this website is subject to our Privacy Policy. By using this website, you agree to our collection and use of your information as described.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

Indirect or incidental damages.

Loss of profits or data.

Delays caused by logistics or third-party carriers. Our total liability shall not exceed the amount paid for the relevant order.

10. Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any dispute arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of this website constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us as follows:

📩 Email: thesilentawl@outlook.com